We're here to help you create amazing proposals
All ProposalForge services are currently running smoothly. Check this page for real-time status updates.
| Service | Status | Uptime | Last Checked |
|---|---|---|---|
| Web Application | Operational | 99.9% | Just now |
| AI Generation (Claude) | Operational | 99.8% | Just now |
| PDF Generation | Operational | 99.9% | Just now |
| Database (D1) | Operational | 99.99% | Just now |
Comprehensive guides covering all features, setup, and troubleshooting.
View Documentation âComplete API documentation for developers integrating with ProposalForge.
View API Docs âReady-to-use templates and real-world examples for every project type.
Browse Templates âJoin discussions, share tips, and get help from other ProposalForge users.
Visit Forum âFor general questions, feedback, and inquiries.
Response Time: Within 24 hours
For technical issues, bugs, and troubleshooting.
Response Time: Within 12 hours
For API questions, integration help, and developer resources.
Response Time: Within 24 hours
For partnership opportunities, enterprise inquiries, and business proposals.
Response Time: Within 48 hours
While ProposalForge is available 24/7, our support team operates during the following hours:
Have a question or need assistance? Fill out the form below and we'll get back to you as soon as possible.
Response times vary by support channel. Email support typically responds within 12-24 hours during business hours. For urgent issues, use the URGENT tag in your email subject line for priority support.
Currently, ProposalForge provides support via email, documentation, and community forums. Phone support is available for enterprise customers only. We're considering adding general phone support in the future.
Yes! Email business@proposalforge.com to schedule a personalized demo or training session. Group training for teams is also available.
Please report security issues to security@proposalforge.com. Do not post security vulnerabilities publicly. We take security seriously and will respond within 24 hours.
Product updates and changelog are available at changelog.proposalforge.com. You can also subscribe to our newsletter to receive update notifications.
ProposalForge is currently free to use. For future paid plans, we will offer a 30-day money-back guarantee with no questions asked.
Absolutely! ProposalForge is open to contributions. Check out our GitHub repository for contribution guidelines, or email opensource@proposalforge.com to learn how you can help.
ProposalForge is fully responsive and works great on mobile browsers. A dedicated native mobile app is in our roadmap for 2026. Join our newsletter to be notified when it launches.
Need dedicated support for your organization? Our Enterprise plan includes:
24/7 priority email and phone support with guaranteed 2-hour response time for critical issues.
Your personal account manager to help with onboarding, training, and ongoing success.
Tailored training sessions for your team, including onboarding, best practices, and advanced features.
99.9% uptime SLA with financial guarantees and priority incident response.
Interested in Enterprise support? Contact our sales team to learn more.
Don't miss updates, tips, and new features. Here's how to stay in the loop: